Accessibility Policy
Infieldr is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
Our Commitment
At Infieldr, we believe that everyone should have equal access to our field service management platform. We are committed to providing a website and application that is accessible to the widest possible audience, regardless of technology or ability.
We actively work to increase the accessibility and usability of our platform and in doing so adhere to many of the available standards and guidelines.
Accessibility Standards
Infieldr strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with a wide array of disabilities.
WCAG 2.1 AA Compliance
WCAG 2.1 Level AA covers a wide range of recommendations for making web content more accessible. Conformance with these guidelines helps make content accessible to a wider range of people with disabilities, including accommodations for blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these.
We also align with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act requirements for digital accessibility.
Accessibility Features
Keyboard Navigation
Full keyboard navigation support throughout the application. Use Tab, Enter, and arrow keys to navigate.
Visual Accommodations
High contrast mode, adjustable text sizes, and clear visual hierarchy for users with visual impairments.
Screen Reader Support
Compatible with popular screen readers including JAWS, NVDA, and VoiceOver.
Responsive Design
Works seamlessly across devices of all sizes, from mobile phones to desktop computers.
Additional Accessibility Measures
- •Alternative text descriptions for all meaningful images
- •Clear and consistent navigation throughout the application
- •Form labels and instructions for all input fields
- •Error identification and suggestions for form validation
- •Skip navigation links for keyboard users
- •Sufficient color contrast ratios (minimum 4.5:1 for normal text)
- •No content that flashes more than three times per second
- •Consistent identification of user interface components
Ongoing Efforts
We view accessibility as an ongoing effort rather than a one-time project. Our approach includes:
- ✓Regular accessibility audits by internal teams and third-party experts
- ✓Accessibility training for our development and design teams
- ✓Integration of accessibility testing into our development process
- ✓User testing with people who have disabilities
- ✓Continuous monitoring and improvement of accessibility features
Third-Party Content
Our platform may include content from third-party providers, such as embedded maps, payment processors, or integrated services. While we strive to work only with partners who share our commitment to accessibility, we cannot guarantee that all third-party content will meet the same accessibility standards.
If you encounter accessibility barriers with any third-party content, please let us know, and we will work to find alternative solutions where possible.
Feedback & Contact
We welcome your feedback on the accessibility of Infieldr. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: accessibility@infieldr.co
Phone: 1-800-INFIELDR
Response Time: We aim to respond within 2 business days
When contacting us, please provide as much detail as possible about the accessibility issue, including the page URL, the assistive technology you were using, and a description of the problem encountered.
This accessibility statement was last updated on February 5, 2025.